tk671's Privacy Policy

Personally Identifiable Information

When you register or open an account on tk671, we collect the following information:

• Full name and date of birth
• Email address
• Mobile number
• National ID (NID) or passport number (for verification)
• Home address
• Documents required for age verification

Financial Information

We may collect the following information to process transactions:

• bKash, Nagad, Rocket, or Upay account number
• Bank account details (only for bank transfers)
• Deposit and withdrawal history
• Transaction date and amount

Note: We do not store any full card numbers or bank PINs.

Technical Information

When you use our platform, the following information may be collected automatically:

• IP address and device type
• Browser type and operating system
• Login time and session-related information
• Click, navigation, and gameplay activity
• Information obtained from cookies and similar tracking technologies

Service Delivery and Operation

We use your information to enable account registration, identity verification, transaction processing, and gameplay. This information is also used to enforce the minimum deposit of ৳100 and withdrawal limit of ৳800.

Fraud Prevention and Security

Your technical information is analyzed to detect and prevent unauthorized account access, financial fraud, and illegal activity. These measures are taken to protect your own account.

Customer Support

Our 24/7 live chat support team may access your account information to resolve your issues quickly. This access is for support purposes only and is always conducted in a controlled environment.

Service Improvement

By analyzing users' gameplay patterns and preferences, we improve the platform experience, add new games and features, and offer better promotions.

Communication and Notifications

You will be notified by email or message about important account updates, transaction confirmations, and relevant offers. You can opt out of promotional communications at any time.

Essential Cookies

These cookies are essential for the basic functioning of the site. They are used for tasks such as maintaining login sessions, security verification, and saving shopping cart contents. Without these cookies, the site will not work properly.

Analytical Cookies

We use analytical cookies to understand how users interact with our site. This information is collected completely anonymously and helps us improve our platform.

Cookie Controls

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may limit some site functionality and could disrupt the login process.

Payment Providers

Only the necessary financial information is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete transactions. This information is used only for the specific transaction and is governed by the respective provider's own privacy policy.

Game Providers

Game software providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe may receive limited technical information to ensure seamless gameplay. Use of this information beyond game operation is prohibited.

Legal Obligations

If we are required to provide information due to a court order, government directive, or legal requirement, we may be obligated to supply information to the relevant authorities. In such cases, we will make every effort to notify you as far as possible.

Business Changes

In the event of a business merger or acquisition, user information may be transferred to the new ownership. However, in such cases the new entity will be required to adhere to the same or stricter privacy policy.

Encryption Technology

All data transmissions are secured through SSL (Secure Sockets Layer) encryption technology. All information exchanged between your browser and our servers remains encrypted, which prevents unauthorized access.

Secure Server Infrastructure

Our servers are located in secure data centers and regular security audits are conducted. Server access is strictly controlled, and only authorized personnel can access the systems.

Access Controls

Access to user information is managed under a strict role-based access control system. Only the staff member who needs a particular piece of information is granted access to it. All access is logged and reviewed regularly.

Continuous Monitoring

Our security team monitors systems 24/7. Any unusual activity detected is investigated immediately and necessary steps are taken.

Right to Access

You can request a copy of all your personal information stored with us at any time. We will provide the information within 30 days of receiving your request.

Right to Correction

If any of your stored information is incorrect, you can request a correction. Information can be updated directly from account settings or through the support team.

Right to Deletion

You can request to close your account and delete your personal information. However, some information may need to be retained for a specified period in cases of legal obligations, ongoing disputes, or fraud investigations.

Right to Object to Processing

If you do not want to receive promotional messages or object to the use of your information for a specific purpose, you can inform our support team at any time. We will fulfill your request as quickly as possible.

Right to Data Portability

You can request your stored information in a common, machine-readable format. This facility is part of your complete ownership over your information.

General Retention Policy

We retain your information only for as long as needed for the specific purpose or as required by legal obligations. Different types of information are retained according to the following guidelines:

• Active account information: for the entire duration the account remains active
• Transaction records: for a minimum of five years from the date of the last transaction
• Identity verification documents: for a minimum of five years after account closure
• Technical log files: typically six months to one year
• Customer support communications: up to three years

When an Account Is Closed

When an account is closed or deactivated, the necessary information is retained until legal and regulatory obligations are met. After that, the information is securely deleted or anonymized.

Not Applicable to Those Under 21

tk671 is operated entirely for those aged 21 and above. We do not knowingly collect any information from anyone under the age of 21. Age verification is mandatory at registration, and if anyone registers with false information, their account will be closed immediately and all stored information will be deleted.

Notification of Updates

tk671 may update this Privacy Policy from time to time. For significant changes, we will notify users by email or through a notice on the platform. The "Last Updated" date at the top of the Policy will always reflect the changes.

Continued use of tk671 after an update will be understood as your acceptance of the new policy. If you do not agree with the changes, please stop using the platform and request account closure.